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Home · Cookie policy

Small files, straight talk.

What cookies we set, why we set them, and how to change your mind.

Effective 5 August 2026 · privacy@dot360.co

Cookie Policy

How necessary, analytics and marketing technologies work - and how people control them.

Effective date

5 August 2026

Operator

DOT360 Network, trading as DOT TIX

Website

https://tix.dot360.co

Contact

privacy@dot360.co

 

1. Who uses these technologies

DOT360 Network, trading as DOT TIX (DOT TIX, we, us or our), uses these technologies on https://tix.dot360.co and related DOT TIX web or app services. Contact privacy@dot360.co with questions.

2. What they are

A cookie is a small text file stored by a browser. Local storage keeps limited information on a device, including requested preferences, saved events or temporary offline data. Pixels, tags and software development kits can record when a page, message or feature is viewed or used. In this Policy, cookies includes these similar technologies where the rules are the same.

3. Our categories

Category

Purpose

Choice

Necessary

Authentication, security, fraud prevention, checkout holds, ticket access, offline scanning, load balancing, accessibility, country or currency preference, requested saved-event or onboarding state, and saving a consent choice.

Always active. These do not require optional consent where they are strictly necessary.

Analytics

Measure page use, searches, checkout or gate drop-off, device type, performance and errors so we can improve the Platform.

Off until you consent. You may reject or withdraw at any time.

Marketing

Measure campaign attribution, remember relevant interests, support presale or event promotion and, where enabled, build or measure advertising audiences.

Off until you consent. You may reject or withdraw at any time.

 

4. Current functional register

Cookie names can change when a provider or security control is updated. Available browser or consent settings may display the current names. The functions and maximum durations used by DOT TIX are:

Function

Category

Typical duration

Sign-in session, authentication and account security

Necessary

Session; up to 30 days only if a remember-me function is selected.

CSRF, integrity, rate-limit and anti-fraud protection

Necessary

Session or a short security period, ordinarily no longer than 24 hours unless an incident is detected.

Checkout inventory hold and payment return state

Necessary

Displayed checkout period and short reconciliation period, ordinarily no longer than 24 hours.

Country, currency, language or accessibility preference

Necessary

Up to 12 months.

Cookie consent record

Necessary

Up to 12 months, then the choice is requested again.

First-party audience and performance measurement

Analytics

Up to 13 months after consent, with shorter event-level records where configured.

Campaign attribution and advertising audience measurement

Marketing

Up to 13 months after consent, subject to the provider's shorter limit where applicable.

Payment-gateway checkout

Necessary third party

Set by Paystack, Flutterwave or Zenith GlobalPay for the payment session and fraud or compliance period described in its notice.

Saved events, interests and guided-tour state

Necessary preference / local storage

Until removed, updated through the account or cleared from the device; account-linked preferences follow the Privacy Policy.

Offline scanner pairing and pending scan queue

Necessary local storage

For the paired event or gate session and until queued scans synchronize or the authorized device data is cleared.

 

5. Consent and optional technologies

Necessary technologies operate automatically because the Platform cannot provide the requested account, checkout, ticket or security functions without them. Optional analytics and marketing technologies remain off until any consent required by law has been obtained. Where optional categories are offered, the consent control will allow you to accept them or continue with essential technologies only. Rejecting optional cookies does not prevent ticket purchase or account access.

If we introduce a materially different purpose or provider that requires consent, we will update the settings and request a fresh choice before activating it.

6. Change or withdraw your choice

Where a Cookie settings control is displayed, use it to change or withdraw an optional choice. You may also clear site data for dot360.co in your browser or contact privacy@dot360.co. Withdrawal stops future optional collection; it does not invalidate processing that occurred before withdrawal.

7. Third parties

Payment providers may set their own necessary cookies inside or around checkout to authenticate the transaction, prevent fraud and remember transaction state. If optional analytics or advertising providers are enabled, the consent information will identify the relevant categories and provider information will be made available where required. A third party controls its own cookies when it determines an independent purpose.

8. Browser controls and do-not-track signals

Browsers can block, delete or limit cookies. Blocking necessary cookies may break sign-in, checkout, ticket delivery, saved preferences or offline scanner synchronization. Because do-not-track signals are not yet interpreted consistently, use any DOT TIX consent control that is available or your browser controls; where a legally recognized opt-out signal applies, we will honor it.

9. Personal data and rights

Cookie data may be personal data when linked to a device, account or order. The Privacy Policy explains lawful bases, sharing, retention, international transfers and rights, including access, objection, deletion and withdrawal of consent.

10. Changes and contact

We may update this Policy when technologies or legal requirements change. The current version and effective date will remain available in the footer. Contact privacy@dot360.co or write to DOT360 Network, Plot 5, House 3 Kunle Ogunba Street, Lekki Residential Scheme 1, Lagos, Nigeria.